MERIT Employee Spotlight is a series featuring team members introducing themselves, outlining their role at MERIT, and explaining why they chose to work in the clinical trials industry.
What is your role at MERIT?
As an Ophthalmology Account Lead at MERIT, I partner with sponsors to support business development activities and build long-term relationships with pharmaceutical and device clients. My work focuses on connecting sponsors with MERIT’s services, helping grow our share of ophthalmology clinical trials, and elevating awareness of what MERIT offers within the global ophthalmology community.
What do you like about working at MERIT?
The culture is what I enjoy most about working at MERIT. Everyone is genuinely invested in each other’s success, and there is a strong spirit of collaboration throughout the company. I also appreciate MERIT’s commitment to quality and transparency. Every study is unique, and our team takes the time to thoroughly evaluate each protocol and develop thoughtful, customized solutions to help sponsors achieve their study objectives. We prioritize doing what’s right and delivering reliable results from the very beginning.
Why did you get into clinical research?
I started in clinical research seven years ago as a Clinical Research Coordinator working on dry eye studies. I’ve always enjoyed science and problem-solving, so the opportunity to contribute to ophthalmology research was a natural fit. Vision is such an important part of people’s lives, and it’s incredibly rewarding to work with sponsors who are developing treatments for diseases that currently have limited or no therapeutic options. I’m proud to play a small role in advancing those innovations.
What do you do in your free time?
I live in Dallas with my husband and our two dogs. Outside of work, we enjoy exploring new restaurants and local spots around the city. I’ve also fully embraced a few “grandma hobbies”—you can usually find me playing mahjong with friends, sewing, or working on a needlepoint project.
Connect with Caroline on LinkedIn.
